TCHS Alumni News™
Frequently Asked Questions
Something wrong with the site? Probably not, but if you have a problem let us know.
Question: Help, help! I've lost my username and password!
Answer: If you do not know your login codes, follow the Lost Password link on the sign-in form; type your email address or your login name in the identification field and send the form.
Question: I don't receive emails others have described to me.
Answer: We receive more bounced emails than we can count, mainly because (1) you have changed your address without telling us (naughty) or (2) you have put some sort of filter in place that does not recognize our address. For #1 see the Update Contacts page; For #2 add our domain (tchsalumni.org) to your filter as a permitted sender. We send no spam and sell no info, and a message from us is a terrible thing to waste.
Who may participate, rules of use...
Question: Who May Use This Site?
Answer: Many features of the site are free to all. Registration is required to appear in the alumni roster. Subscription is required to use certain features and to participate in elections or to hold office in TCHS Alumni News Association.
Question: How do I sign into the site?
Answer: The sign in link will take you to a form. Type your login name and password and off you go. Problems? See Troubleshooting.
Question: And how do I sign out?
Answer: A sign out link appears in the member control bar near the top of every page.
Question: How does 'subscription' differ from 'registration' here?
Answer: Subscription has a small annual fee and helps support the site and the association. Subscribers may vote on questions before the association and are eligible to serve on committees and boards. Dues were reduced to $12 per year for 2005. For about a buck a month you help keep 15,000 alumni connected. Any surplus goes to alumni association projects and services and to support of this website. This doesn't just happen.
Question: Is this a school district site?
Answer: This UNOFFICIAL site is operated by TCHS Alumni News Assn. It receives no support (financial or moral) from and is not a service of TC Unified School District. How can you be sure? It works right.
Question: Can my spouse and I use a common email address?
Answer: No. Each login ID is associated with one email address. If you have a legacy registration that defies this rule, you should change one of the addresses at your earliest convenience. If the process is not clear please write to us with the To The Editor form. This restriction allows us to manage our lists efficiently and provide better service to each member. (For those who think sharing an email prevents extra-marital affairs, think again!)
TCHS Alumni News data management policies.
Question: Who has access to my data?
Answer: It is our policy that contact data for individuals is not published on the site. This includes your street address, telephone number(s) and email address(es). A contact form is maintained on your personal page, and a user of the site can send you a message, but the sender does not see your address. Naturally, if you reply, you will be revealing it.
How to be a smart user.
Question: How can more people be attracted to the site?
Answer: If each person who reads this question invites two unregistered friends who register, and if each of those members tells two, then we will register all 15,000 alumni with only two phone invitations each.
Question: Can I read the site with just any computer and browser?
Answer: We can give you a definite MAYBE on that. Almost any browser should correctly display our text pages. However, to enjoy all the features of the system, you should have a modern computer and browser. We test the system with several popular browsers, and it "validates" using the standards published by the WWW technical consortium, but we cannot test every page of every feature against every browser.